# Lost or Stolen Cards #### Freeze If you think your card may be temporarily misplaced: * Freeze the card in the app * All new transactions are blocked * Previously authorized recurring transactions (e.g. Netflix, Spotify) may continue depending on merchant configuration. You can unfreeze the card at any time. #### Delete If your card is lost or stolen: * Delete the card immediately * The card cannot be reactivated * You will need to issue a new card to continue using card payments --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.anzo.app/product-guide/cards/lost-or-stolen-cards.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.