Verification (KYC)

What is KYC and why is it required?

KYC is identity verification required to issue cards and enable regulated features.

When will I be asked to complete KYC?

Only when you try to use a feature that requires it — such as issuing a card.

How long does KYC take?

Verification time depends on third-party providers. Some verifications may be completed quickly, while others can take longer depending on the review process.

What happens if my KYC is declined?

You’ll be notified and may be asked to provide additional information.